Help And Faqs
If you are looking for help with BananaBets, please look through the below Frequently Asked Questions.
Should you have any questions that are not covered below, you can contact our friendly Customer Services Team at:[email protected]
HOW DO I SIGN UP FOR BANANABETS?
It’s FREE and easy to sign up for BananaBets Social Casino. Simply click the sign-up link and enter your details. Please note: you must be age 18+ to use BananaBets Social Casino.
IS IT FREE TO JOIN?
Yes. Joining is absolutely free. Every new player is welcomed with free Coins, so you can start playing right away!
WHAT ARE COINS?
Every BananaBets Social Casino player has an account containing Coins. These Coins are used to play the games on BananaBets Social Casino.
HOW DO I GET MORE COINS?
You automatically receive free coins when you log back into your account each day. You can also spin our Fortune Wheel every four hours to receive more free coins. If you run out or simply want more right away, you may also wish to purchase additional coin packages with a valid form of payment. All major credit cards are accepted, as well as debit card or PayPal.
CAN I EXCHANGE OR REDEEM MY COINS?
No. Coins are only used to play the games on BananaBets Social Casino, and are for entertainment value only. Coins cannot be redeemed or exchanged for money or money's worth at any time.
HOW CAN I PERSONALIZE MY ACCOUNT?
Receive an additional 5,000 FREE COINS when you personalize your account. To do so, click on your account icon, select “Personalize” and enter your information. Once you have personalized your account, your name (first name and last name initial) will appear on our Leaderboards.
WHAT IS A LEADERBOARD?
Our Leaderboard keeps track of players with the highest winnings. We have several concurrent Leaderboards that showcase the top weekly, and monthly. Top players receive extra coins based on rank. Keep an eye out for custom promotional Leaderboards, too!
WHAT TYPE OF GAMES CAN I PLAY?
You can enjoy a wide variety of Slots, Table Games, Video Poker, Keno, Bingo, and other exciting games. More games are added frequently, so make sure you check back often to see what’s new
WHAT BROWSERS DOES THIS WEBSITE SUPPORT?
BananaBets Social Casino supports the following web browsers:
WINDOWS
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)
• Microsoft® Edge (most recent stable version)
MAC
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)
• Safari® (most recent stable version)
If you’re using another browser, you may experience reduced functionality or poor performance due to the browser’s limitations. We recommend using the site with the latest version of Google Chrome Browser or Mozilla Firefox web browser.CAN I PLAY ON A MOBILE PHONE OR TABLET?
Yes. You can play BananaBets Social Casino with any web-enabled smartphone or a tablet. Download BananaBets Social Casino for free from Google Play (for Android devices) or from the App Store (for iOS and iPadOS devices).
WHAT IF I LOST MY PASSWORD?
- No problem! Just click here and you’ll receive an email to reset your password. If you do not see the email in a reasonable amount of time, be sure to check your spam folder. If you still need assistance, contact our friendly Customer Service Team at [email protected].